Lamiglas rods are covered by a LIMITED WARRANTY AGAINST MANUFACTURER DEFECTS FOR THE ORIGINAL OWNER, depending on the series (Please refer to our warranty periods listed below). If the problem is due to a defect in material or workmanship, the rod will be replaced as quickly as possible. All you need to do is submit a Warranty Check-In form on our website with the required photos. If the problem is due to an unfortunate accident, misuse, alteration or normal wear & tear, we will advise you of the cost of replacement. This warranty is valid only to the original owner and does not extend to products purchased for commercial use. Promotional rods are not covered under warranty. Alterations made to the original factory rod will void all warranties. Rod must be registered within 30 days of purchase on the Lamiglas website to activate the warranty.
*LIMITED WARRANTY AGAINST MANUFACTURER DEFECTS FOR THE ORIGINAL OWNER
"The Closer" Centerpin, SI, Infinity, XCC, G1000 Pro, Redline, Nightshift, Super Surf, GSB, "The Closer" Walleye and Tri-Flex.
*5 Year Limited Warranty
Carbon Surf, Detroiter, Black Inshore and Bluewater.
*1 Year Limited Warranty
All X-11 Series, Insane Surf, Insane Saltwater, BFC, XP Bass, BattleGlass/Classic Glass, Hammer Walleye, and All Kokanee Series rods (except for the XCC).
*Against manufacturer defects.
If you are certain your fishing rod has a defect in material or workmanship, please submit a claim via the Warranty Check In Form. You must submit all required pictures. Incomplete submissions will not be processed. After submitting this form, a warranty technician will contact you with your options for replacement. Warranty processing may take up to 30 days.
When sending a rod in, please send a check for returned shipping in the amount of $19.95 to cover return shipping costs.
To follow up on your claim submission, please email us at firstname.lastname@example.org or call us at (360) 225-9436.
When submitting a warranty claim due to shipping damage, please include a picture of the shipping container, packing material, and the rod with the damage and model number. This will allow us to expedite the claim and communication with our shipping companies.
Unfortunately, we are currently unable to offer repair service at this time until further notice.
We are, however, working on building top section replacements for all our two-piece rods.
Please contact us to inquire about your top half replacement; quick & easy solution for a small fee, and have it shipped out the same day!
Products purchased directly from www.Lamiglas.com or through our Customer Service/Warranty Department, may be returned within 30 days of purchase for a refund minus the shipping charge, which is non-refundable. All rod returns will be assessed a $25.00 restock fee. The product(s) must be in the original packaging, with tags, unused, and in brand new condition. To submit a return, please complete the Return Form. Returned products must be shipped to the Lamiglas address listed below.
Products purchased through a retailer of Lamiglas products must be returned and processed by the retailer.
Please retain your proof of purchase to assist with any future return or warranty claim processing. To file a warranty claim, please visit our Warranty Check-In Form for more information.
If you experience issues while submitting an online order, or if you need to cancel an order you very recently placed, please email email@example.com. If your order has not been processed, we may be able to make any adjustments or corrections before it leaves our shipping facility. This typically applies to orders placed very recently or for orders placed after our regular office hours have closed.