Broke your rod on accident or need basic repairs? Visit this page: Rod Repair
Note: Lamiglas Dealers are not authorized to make warranty decisions. In order for your rod to obtain the proper warranty inspection and determination, the damaged rod must be sent to Lamiglas Warranty Service.
What does a Limited Lifetime Warranty Cover?
Lamiglas rods are warranted against defects in material and workmanship for the lifetime of the original purchaser, unless otherwise stated*.
If the issue is due to a defect in materials or workmanship, the rod will be repaired or replaced to you as quickly as possible. If the problem is due to an unfortunate accident, misuse, alteration or normal wear and tear, we will advise you of the cost of the repair or replacement and await your approval prior to proceeding.
Our rods are built to last when they are used how they are designed to be used. Using the right tackle for your fishery is essential – do not overload, high-stick or otherwise abuse the rod. Those cases are not covered under warranty (though you still may easily use the Fast Track Program)
**Certain select value-rods offer a One – Year Limited Warranty (see below).
If your rod fails, and you feel that it was due to a material or manufacturing defect, send the entire rod in a disposable container, prepaid and insured, with DATED PROOF OF PURCHASE to:
Lamiglas Warranty Service
1400 Atlantic Avenue
Woodland, WA 98674
Please fill out the warranty claim form and send the completed form along with a check or money order in the amount of $25.00 in U.S. funds for shipping. If the return shipping length is over 9’ and/or if the destination is other than the continental United States (not including Hawaii and Alaska), the actual return shipping cost will be assessed, which in some cases could be as much as $150.
This warranty is limited to the repair or replacement of the rod and does not cover consequential damages due to the failure of the rod unless they are specifically included under various state laws. Please allow 10 working days for processing.
Limited One-Year Warranty
Select Lamiglas Rods are backed by a One – Year Warranty.
If you do not have your proof of purchase/receipt for these rods look for the BORN ON DATE CODE, we will use that to determine the warranty status.
The following rods (series) offer a 1-Year Limited Warranty
X-11, Big Fish, Insane Surf, Classic Glass, Excel 2, Cascade Pro
A “Born on Date Code” is marked right above the fore grip on the rod blank to show manufacturing date.
Month and year noted as below.
A5 = January 2015 Manufacture Date
A=January, B=February, C=March, D=April, E=May, F=June, G=July, H=August, I=September, J=October, K=November, L=December
The dated proof of purchase begins the One – Year Warranty period. Otherwise the date stamp will be used to determine the warranty period.
Walk-in Warranty/Repair Hours
We have a walk-in repair/warranty department. Open Monday through Friday: 10 am – 4 pm
(Weekends are closed)
We will still accept rod drop-offs at the front desk during all normal business hours. You will need to leave us your information.
• If you are returning a custom rod please remove any after-market components that you wish to keep, as they will not be returned
• Do not use a shipping container that you want returned, it will be disposed of at the factory