If you have any questions then contact us:
- By email at: firstname.lastname@example.org include your name and telephone number or email or postal address so that we can contact you; or
- Call us toll-free at (800)-325-9436; or
- By letter to us at: Lamiglas, Inc., 1400 Atlantic Ave., Woodland, WA 98674. Make sure to include your name and mailing address or telephone number so that we can contact you.
Information Lamiglas Collects.
Lamiglas collects the following type of information:
- Information on how you are using our Site;
- Contact information, such as your name, shipping and/or mailing address, phone number, email address;
- Credit or debit card account number, and may also include your purchase history;
- Information about your outdoor activity preferences and interests;
- registration information such as valid email address, username or community name, gender, birthday;
- Information you provide when participating in contests, surveys, community discussions and comments, ratings and reviews, outdoor questions and answers, online forums, chats and blogs. Please note: Information posted in these areas becomes public information. Please use caution before disclosing any personal information in these public content areas;
- Referral information for services to help you inform a friend about our Sites such a Gift Card; and,
- Your purchase, return and exchange information.
We do not collect information regarding your race, nationality, ancestry, lineage, religion, political views or membership of workers’ unions.
When Lamiglas Collects Information
Lamiglas collects information when:
- You purchase, order, return, exchange or request information about our products or services from our Site.
- You receive a gift package or gift certificate from us.
- You create an account on our Site.
- You communicate with us on our Site, including on any of our social media platforms.
- You visit our Site or participate in interactive features of our Site.
- You sign up for e-mails, promotions or social media notifications from us.
- You enter a contest or sweepstakes in which we participate.
- You visit our showroom.
- You provide us with product reviews, comments, suggestions or other input.
- You interact with our Site through your computer, tablet or mobile device.
How and Why Lamiglas Collects Information
A cookie is a small data file stored by your web browser on your computer. Cookies enable you to place an order on our Site. They also allow us to enhance and personalize your online shopping experience, so the information you receive is more relevant to you.
- Remember what items are in your shopping cart.
- Recognize you when you return to our Site.
- Speed up your checkout, if you have created an account on our Site.
- Study how you and other Lamiglas customers navigate through our Site, and which products they request in site searches.
- Deliver personalized marketing.
Lamiglas also uses pixel tags to tell us what parts of our Site you have visited and to measure the effectiveness of any searches you may do on our Site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.
Lamiglas may also contract with third party advertising companies to serve ads on our behalf across the Internet. To do this, they will collect anonymous information about your visits to our Site and your interaction with our products and services. They may also use information about your visits to our Site and to other web sites to target advertisements. These targeted advertisements may appear on other web sites that you visit. This anonymous information is collected through the use of a cookie or pixel tag. No personally identifiable information is collected in this process.
Lamiglas may also obtain information from other companies that can enhance our existing customer information to improve the accuracy and add to the information Lamiglas has about our customers (e.g., adding address information). This may improve our ability to contact you and improve the relevancy of our marketing by providing better product recommendations or special offers that Lamiglas thinks will interest you.
Lamiglas may receive information about you from third-party sources when you allow us access to your data through a third-party service to create a site profile or when a friend provides us your information. For example, we may receive information from social networking sites, databases, online marketing firms, and ad targeting firms.
Uses Of The Collected Information By Lamiglas
Our goal at Lamiglas.com is to provide you with the best possible shopping and user experience. To do this, Lamiglas collects information that allows us to:
- Process and track your order.
- Provide the services you request.
- Contact you about the status of or to obtain additional information about your order;
- Send you catalogs and promotional offers we believe will be of interest to you.
- Send you email updates and newsletters, and notify you when you have won one of our contests.
- Identify your product and service preferences.
- Customize our communications to you.
- Provide information concerning products you have purchased.
- Improve our Site, merchandise selection and customer service.
- Process your registration on these Sites, including verifying your email address is active and valid.
- Track user involvement in our community discussions.
- Perform statistical analysis to learn more about how out Site is used, we aggregate and analyze the data collected to monitor and analyze use of this Site, to better tailor site functionality and our content and design to suit our customers’ needs.
How We Use Email
When you email Lamiglas, or provide us with your email address, Lamiglas will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order on our Site, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our email gift cards will receive an email notifying them of the gift and instructing them how to redeem it.
Lamiglas may also send promotional emails about products, special offers, services or events Lamiglas believes may be of interest to you. It is our intent to send promotional emails only to those who wish to receive them. Lamiglas provides instructions on how to unsubscribe in each email.
Information Lamiglas Shares with Others and Your Privacy Rights
The “help” function of your internet browser should contain instructions to set your computer to either accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you set your computer to not receive cookies at any time, you will not receive cookies from our Site, but certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the features of our Site.
Updating or Reviewing Your Information
To update your customer information, including your name, address, telephone number and email address, please either log into your account on our Site, or contact us. To protect your privacy, Lamiglas will need to validate your identity before we can update your information.
Request For Disclosure
In addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties, for the third parties’ direct marketing purposes. You further have the right to submit a request to us once a year at our e-mail address and receive the following information:
- the categories of information we disclosed to third parties for the third parties direct marketing purposes during the preceding calendar year;
- the names and addresses of third parties that received such information; and
- if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.
You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually.
It is our intent to protect against the loss, misuse or alteration of personal information that Lamiglas has collected from you or received from a partner. Lamiglas uses a variety of current technologies and processes for protection of our customer data. Lamiglas limits the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.
When you make a purchase or create an account on our Site, your transactional information is transmitted in a safe, encrypted format.
Privacy of Children on Our Site
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. Please contact us if you believe we may have collected information from your child and we will work to delete it.