Lamiglas, Inc.  Privacy and Security Policy

Lamiglas, Inc., a Washington corporation, which owns and operates Lamiglas.com (“Lamiglas.com,” “Lamiglas” “we,” “us,” or “our”), provides this Privacy and Security Policy (“Privacy Policy”) to inform you of what information we collect, when and why we collect that information, what we do with that information, how we share that information, and what choices you have regarding our collection and use of that information. This Privacy Policy applies to the Lamiglas.com website (our “Site”). By entering the Lamiglas Site, you accept and agree to the terms of this Privacy Policy. If you do not agree with the terms set forth in this Privacy Policy, please do not enter our Site.

 

Please read the Privacy Policy and the Lamiglas Terms of Use before purchasing, using, or submitting content in any form or medium for publication on this Site. By using our services and accessing this Site, you are consenting to the information collection and use practices described in the Privacy Policy and Terms of Use. We provide this summary of our Privacy because you have the right to know what personal information we collect, how it is protected and used and the circumstances under which it may be disclosed. This Privacy Policy does not apply to your use of other web sites nor does it apply to information collected offline by us (unless specifically stated).

 

If you have any questions then contact us:

 

  • By email at: info@lamiglas.com include your name and telephone number or email or postal address so that we can contact you; or
  • Call us toll-free at (800)-325-9436; or
  • By letter to us at:  Lamiglas, Inc., 1400 Atlantic Ave., Woodland, WA 98674.  Make sure to include your name and mailing address or telephone number so that we can contact you.

 

 Information Lamiglas Collects.

 

Lamiglas collects the following type of information:

  • Information on how you are using our Site;
  • Contact information, such as your name, shipping and/or mailing address, phone number, email address;
  • Credit or debit card account number, and may also include your purchase history;
  • Information about your outdoor activity preferences and interests;
  • registration information such as valid email address, username or community name, gender, birthday;
  • Information you provide when participating in contests, surveys, community discussions and comments, ratings and reviews, outdoor questions and answers, online forums, chats and blogs. Please note: Information posted in these areas becomes public information. Please use caution before disclosing any personal information in these public content areas;
  • Referral information for services to help you inform a friend about our Sites such a Gift Card; and,
  • Your purchase, return and exchange information.

 

We do not collect information regarding your race, nationality, ancestry, lineage, religion, political views or membership of workers’ unions.

 When Lamiglas Collects Information

 

Lamiglas collects information when:

 

  • You purchase, order, return, exchange or request information about our products or services from our Site.
  • You receive a gift package or gift certificate from us.
  • You create an account on our Site.
  • You communicate with us on our Site, including on any of our social media platforms.
  • You visit our Site or participate in interactive features of our Site.
  • You sign up for e-mails, promotions or social media notifications from us.
  • You enter a contest or sweepstakes in which we participate.
  • You visit our showroom.
  • You provide us with product reviews, comments, suggestions or other input.
  • You interact with our Site through your computer, tablet or mobile device.

 

How and Why Lamiglas Collects Information

 

In order to streamline and improve your online shopping experience, including the storage of items in your cart between visits, to help with fraud identification, and to assist our customer service representatives in resolving any issues you may experience in completing online purchases, Lamiglas uses cookies, tracking pixels, web beacons and other technologies to receive and store certain types of information. This information may include information about your operating system and browser type, Internet Protocol (IP) address, Internet Service Provider (ISP), and date, time and clickstream data. In order to provide you the best shopping experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our Site, performance of Lamiglas’  sales and marketing efforts, and your response to these sales and marketing efforts.

 

A cookie is a small data file stored by your web browser on your computer. Cookies enable you to place an order on our Site. They also allow us to enhance and personalize your online shopping experience, so the information you receive is more relevant to you.

 

For example, Lamiglas uses cookies for each of the following purposes:

  • Remember what items are in your shopping cart.
  • Recognize you when you return to our Site.
  • Speed up your checkout, if you have created an account on our Site.
  • Study how you and other Lamiglas customers navigate through our Site, and which products they request in site searches.
  • Deliver personalized marketing.

 

Lamiglas also uses pixel tags to tell us what parts of our Site you have visited and to measure the effectiveness of any searches you may do on our Site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

Lamiglas may contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. Lamiglas prohibits these companies from using this information for their own marketing purposes or from sharing this information with anyone other than us.

Lamiglas may also contract with third party advertising companies to serve ads on our behalf across the Internet. To do this, they will collect anonymous information about your visits to our Site and your interaction with our products and services. They may also use information about your visits to our Site and to other web sites to target advertisements. These targeted advertisements may appear on other web sites that you visit. This anonymous information is collected through the use of a cookie or pixel tag. No personally identifiable information is collected in this process.

Lamiglas may also obtain information from other companies that can enhance our existing customer information to improve the accuracy and add to the information Lamiglas has about our customers (e.g., adding address information). This may improve our ability to contact you and improve the relevancy of our marketing by providing better product recommendations or special offers that Lamiglas thinks will interest you.

 

Lamiglas may receive information about you from third-party sources when you allow us access to your data through a third-party service to create a site profile or when a friend provides us your information. For example, we may receive information from social networking sites, databases, online marketing firms, and ad targeting firms.

 

Uses Of The Collected Information By Lamiglas 

 

Our goal at Lamiglas.com is to provide you with the best possible shopping and user experience. To do this, Lamiglas collects information that allows us to:

  • Process and track your order.
  • Provide the services you request.
  • Contact you about the status of or to obtain additional information about your order;
  • Send you catalogs and promotional offers we believe will be of interest to you.
  • Send you email updates and newsletters, and notify you when you have won one of our contests.
  • Identify your product and service preferences.
  • Customize our communications to you.
  • Provide information concerning products you have purchased.
  • Improve our Site, merchandise selection and customer service.
  • process your registration on these Sites, including verifying your email address is active and valid.
  • track user involvement in our community discussions.
  • perform statistical analysis to learn more about how out Site is used, we aggregate and analyze the data collected to monitor and analyze use of this Site, to better tailor site functionality and our content and design to suit our customers’ needs.
  • prevent illegal activities such as content that infringes or violates the rights of other members or violates the law. We can remove any type of content you post on our Site if we believe illegal activities or violation to Lamiglas’  Terms of Use are present.

 

How We Use Email

 

When you email Lamiglas, or provide us with your email address, Lamiglas will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order on our Site, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our email gift cards will receive an email notifying them of the gift and instructing them how to redeem it.

Lamiglas may also send promotional emails about products, special offers, services or events Lamiglas believes may be of interest to you. It is our intent to send promotional emails only to those who wish to receive them. Lamiglas provides instructions on how to unsubscribe in each email.

 

Information Lamiglas Shares with Others and Your Privacy Rights

 

Lamiglas does not share, rent or sell your email addresses or other personal information with third parties.   We may share your personal information with third parties when: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our  Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, sending emails about our products or services, etc…) and  and we work with them to ensure that your privacy is protected; and (6) if you transact a purchase using a credit card,  Lamiglas will supply to your credit card company all relevant information about the name of the vendor, item(s) purchased, purchase date, total cost and other information necessary to process the transaction. Lamiglas will not otherwise provide any personal information to your credit card company without your permission.

The “help” function of your internet browser should contain instructions to set your computer to either accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you set your computer to not receive cookies at any time, you will not receive cookies from our Site, but certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the features of our Site.

Updating or Reviewing Your Information

 

To update your customer information, including your name, address, telephone number and email address, please either log into your account on our Site, or contact us. To protect your privacy, Lamiglas will need to validate your identity before we can update your information.

 

Request For Disclosure

 

In addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties, for the third parties’ direct marketing purposes. You further have the right to submit a request to us once a year at our e-mail address and receive the following information:

 

  • the categories of information we disclosed to third parties for the third parties direct marketing purposes during the preceding calendar year;
  • the names and addresses of third parties that received such information; and
  • if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed.

 

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually.

 

 Security

 

It is our intent to protect against the loss, misuse or alteration of personal information that Lamiglas has collected from you or received from a partner. Lamiglas uses a variety of current technologies and processes for protection of our customer data. Lamiglas limits the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.

When you make a purchase or create an account on our Site, your transactional information is transmitted in a safe, encrypted format.

 

Privacy of Children on Our Site

 

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. Please contact us if you believe we may have collected information from your child and we will work to delete it.

 

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Site. We encourage you to review our Privacy Policy periodically.

 

This Privacy Policy was updated February 12, 2014.